3kbd Privacy Policy

Last Updated: January 2026

1. Introduction

3kbd ("we", "our", or "platform") operates an online betting and casino service for players in Bangladesh. We believe that the privacy of your personal information is a fundamental right. This privacy policy explains what information we collect when you use the 3kbd website (https://3kbd.cam), how we use that information, and what measures we take to protect your data.

This privacy policy applies to all information processing activities related to the use of 3kbd's services. By accessing this page or creating a 3kbd account, you agree to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services.

2. What Information We Collect

While registering with 3kbd and using our services, we may collect the following types of information:

2.1 Information You Provide

• Identity Information: Full name, date of birth, national identity card number (where applicable).
• Contact Information: Email address, mobile number (for account verification purposes only — for service delivery purposes).
• Financial Information: Account details related to bKash, Nagad, Rocket, or bank transfers required for processing transactions.
• Account Information: Username, password (stored in encrypted form), security questions.

2.2 Automatically Collected Information

• Device Information: IP address, device type, operating system, browser type and version.
• Usage Information: Pages visited, time spent on the platform, links clicked, game activity history.
• Cookies and Tracking Data: Session cookies, preference cookies, and analytical cookies (see details below).
• Transaction History: All records of deposits, withdrawals, and bets.

2.3 Verification Information

To prevent fraud and ensure responsible gaming, we may request copies of government-issued identity documents or other verifiable documents for identity verification. This information is used strictly for verification purposes and is stored securely.

3. How We Use Your Information

3kbd uses the information we collect for the following legitimate purposes:

• Account Management: Creating, maintaining, and keeping your account secure.
• Transaction Processing: Completing deposit and withdrawal processes via bKash, Nagad, Rocket, and bank transfers.
• Service Improvement: Analysing your usage patterns to improve the platform experience.
• Customer Support: Resolving your questions and issues via 24/7 live chat and email.
• Security and Fraud Prevention: Ensuring account security and detecting unusual activity.
• Bonuses and Promotions: Providing welcome bonuses and other offers based on your eligibility.
• Responsible Gaming: Identifying signs of excessive gaming and ensuring appropriate support.
• Meeting Legal Obligations: Complying with applicable laws and regulations.
• Communication: Keeping you informed about important account updates, security alerts, and service changes.

4. Disclosure of Information and Sharing with Third Parties

3kbd does not sell, rent, or exchange your personal information to any third party. However, information may be disclosed in the following limited circumstances:

4.1 Service Providers

We work with trusted third-party service providers to perform core services such as payment processing, technology infrastructure, and fraud detection. These partnerships operate under contractual confidentiality obligations.

4.2 Legal Obligations

We may be legally required to disclose information in response to a court order, government directive, or legal process. In such cases, only the minimum amount of information necessary will be disclosed.

4.3 Business Transfers

If 3kbd undergoes a merger, acquisition, or sale of assets, user information may be transferred to a prospective business successor. In such a case, we will notify you in advance by email.

4.4 Your Consent

Outside of the circumstances described above, your information will not be disclosed anywhere else without your explicit consent.

5. Cookies and Similar Technologies

The 3kbd website uses cookies and similar tracking technologies. Cookies are small text files stored on your device.

5.1 Types of Cookies We Use

• Essential Cookies: Required for maintaining login sessions, security tokens, and basic functionality. These cannot be disabled.
• Functionality Cookies: Used to remember your language preference, interface settings, and login status.
• Analytical Cookies: Used to understand which pages are visited most and how users navigate the platform.

5.2 Cookie Controls

You can control or delete cookies by changing your browser settings. However, disabling essential cookies may cause some platform features to not work correctly. Please refer to your browser's help section for more information.

6. Data Security

3kbd uses industry-standard security measures to protect your information:

• SSL/TLS Encryption: All data transmission between your browser and our servers is encrypted.
• Password Hashing: Your password is not stored directly — only an encrypted hash is stored.
• Two-Factor Authentication: An additional layer of security can be added to your account.
• Access Controls: Among our staff, only those who need it have access to user information.
• Security Monitoring: Round-the-clock system monitoring to detect suspicious activity.
• Regular Security Assessments: Regular security audits to identify and address vulnerabilities.

7. Your Rights

You have the following rights regarding your personal information:

• Right of Access: The right to know what information we hold about you and to request a copy.
• Right to Rectification: The right to request correction of any inaccuracies or incomplete information in your data.
• Right to Erasure: The right to request deletion of your personal information in certain circumstances, though some information may need to be retained under legal obligations.
• Right to Restrict Processing: The right to request restriction of the processing of your information in certain circumstances.
• Right to Data Portability: The right to receive your information in a structured, commonly used format.
• Right to Object: The right to object to the processing of your information for certain purposes.
• Right to Withdraw Consent: You may withdraw your consent at any time, though this will not affect the validity of any processing carried out prior to withdrawal.

To exercise these rights, please email [email protected] or contact us via 24/7 live chat. We will try to respond to your request within 30 business days.

8. Data Retention Period

3kbd retains your personal information for as long as your account remains active. Even after your account is closed, some information may be retained for the following reasons:

• To meet legal and regulatory obligations (generally 5-7 years).
• To resolve any disputes arising after the account is closed.
• For fraud prevention and security purposes.

Once the retention period has ended, your information will be securely deleted or anonymised.

9. Underage Users

3kbd's services are for persons aged 21 and over only. We do not intentionally collect any personal information from minors. This is ensured through an age verification process at the time of registration.

If we learn that a minor has registered on our platform, we will immediately close that account and delete all associated information. If a parent or guardian suspects their child has registered on this platform, please contact [email protected] immediately.

10. Changes to the Privacy Policy

3kbd may update this privacy policy from time to time. When changes are made, we will take the following steps:

• The "Last Updated" date at the top of this page will be changed.
• For significant changes, a notification will be sent to the registered email address.
• The revised policy will take effect from the date it is published.

We recommend that you review this page regularly. Continued use of the platform after any changes will be considered acceptance of the revised policy.

11. Contact

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: 24/7 Bengali Support (BST UTC+6)

We are committed to resolving any privacy-related requests as quickly as possible.